Terms & Conditions

Effective August 4, 2026

These Terms & Conditions (the Terms) govern your access to and use of genesispartsandaccessories.com and purchases made from Genesis Parts & Accessories. The website is operated by DG Auto Accessories LLC., a subsidiary of DG Auto Distributors LLC. (DGAA, we, us, or our).

By using the website, creating an account, or placing an order, you agree to these Terms and the policies incorporated into them, including our Return & Refund Policy, Privacy Policy, Operations & Shipping Information, and Shipping Protection terms. If you do not agree, do not use the website.

By placing an order—including through an express or accelerated checkout method such as PayPal, Apple Pay, Google Pay, Venmo, or another digital wallet—you agree to these Terms and all policies incorporated into them.

1. Eligibility and Accounts

You must be legally able to enter into a binding agreement to make a purchase. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

Information you provide must be current and accurate. We may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

2. Product Information and Fitment

We work to keep product descriptions, photographs, fitment information, availability, and pricing accurate. However, typographical errors, supplier changes, catalog errors, image variations, and other inaccuracies may occur. Product images may be representative, and colors or details may vary by screen, production revision, or manufacturer.

You are responsible for reviewing the entire product listing and confirming all applicable vehicle details before ordering, including year, make, model, trim, powertrain, body style, and factory equipment. Standard, hybrid, plug-in hybrid, electric, Electrified, Coupe, and other vehicle variants may use different products.

A saved vehicle, website compatibility indicator, VIN submission, search result, or customer-service conversation may assist with fitment research but does not replace the product listing. Fitment is guaranteed only when our team expressly confirms it in writing for the specific product and vehicle before purchase.

3. Orders and Acceptance

An order confirmation acknowledges that we received your order; it does not mean that we have accepted or shipped it. We may verify order information before acceptance.

We reserve the right to limit quantities or cancel all or part of an order for reasons including:

• Product unavailability or discontinuation
• Pricing, description, or catalog errors
• Suspected fraud or unauthorized payment
• Shipping restrictions
• Supplier or fulfillment issues
• Violation of these Terms

If we cancel a paid order or item before shipment, we will refund the applicable amount to the original payment method.

4. Pricing, Payment, and Promotions

Prices are shown in U.S. dollars unless stated otherwise and may change without notice. Taxes, shipping, insurance, and other applicable charges are displayed during checkout when available.

Order Confirmation and Payment Authorization

After you place an order, we will send a confirmation email to the email address provided during checkout. This email confirms that we received your order but does not guarantee acceptance or shipment.

Your payment provider may place a temporary authorization hold on your payment method to verify that sufficient funds are available. An authorization hold may appear as a pending transaction, but it is not a completed charge. If payment is not captured, the hold will be released according to your bank or payment provider's processing schedule.

Once payment has been successfully captured, your order status will normally change to Awaiting Shipment. This means our team is preparing the order for shipment; it does not mean the order has already shipped.

If your order remains in Pending status, there may be a payment, address, fitment, inventory, fraud-review, or other issue that must be resolved before payment can be captured. A member of our team will contact you using the information supplied with the order. While the order remains pending, any amount shown on your payment method will generally be an authorization hold rather than a completed charge.

We may correct pricing or product-information errors and cancel affected orders, including after an order confirmation has been issued. If payment was captured for a canceled item, we will refund that item.

Promotional codes, discounts, gifts, and offers:

• Apply only during the stated promotional period
• May be limited to qualifying products, customers, or order values
• Cannot be combined unless expressly permitted
• Have no cash value
• May be changed or canceled when permitted by law

You represent that you are authorized to use the payment method submitted with your order.

5. Shipping, Delivery, and Risk

Processing and delivery dates are estimates, not guarantees. Delays may occur because of suppliers, carriers, weather, emergencies, address issues, product availability, or circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. Additional costs caused by an incorrect address, refused shipment, failed delivery, or requested carrier change may be charged to you or deducted from an eligible refund where permitted by law.

We do not ship to P.O. boxes, freight-forwarding companies, or freight-forwarding addresses. An order submitted with a restricted address may be placed on hold or canceled. If payment was captured for an order we cancel for this reason, we will refund the applicable amount to the original payment method.

You may not intentionally use a false, incomplete, or misleading address to bypass a shipping restriction. We are not responsible for loss, damage, delay, fees, or other issues arising after a customer or third party independently reships or exports an order delivered to the original approved address.

Ownership and risk of loss transfer as provided by applicable law and the carrier's shipping terms. Claims involving lost, stolen, or damaged shipments are also subject to any DGAA Shipping Insurance or shipping-protection terms selected for the order.

DGAA Shipping Insurance is nonrefundable after an order has shipped.

6. Cancellations, Returns, and Refunds

Cancellation requests are not guaranteed after an order enters processing. Orders that have shipped cannot be canceled and are governed by our Return & Refund Policy.

All returns, exchanges, and refunds are subject to the Return & Refund Policy published on Genesis Parts & Accessories, which is incorporated into these Terms.

7. Installation and Safe Use

Automotive products must be installed and used correctly. Some products require professional installation, programming, calibration, additional hardware, or specialized tools. You are responsible for reviewing the product instructions and determining whether professional installation is appropriate.

To the extent permitted by law, DGAA is not responsible for damage, injury, labor costs, towing, diagnostics, loss of vehicle use, or other expenses caused by improper installation, modification, misuse, or failure to follow manufacturer instructions.

Installation does not make an otherwise incompatible product returnable. Installed, altered, or damaged products are subject to the Return & Refund Policy.

8. Manufacturer Warranties

Products may be covered by a warranty offered by their manufacturer. Warranty availability, duration, exclusions, and remedies are controlled by the applicable manufacturer's terms. Contact us if you need reasonable assistance identifying or submitting a manufacturer warranty claim.

DGAA does not provide an additional product warranty unless one is expressly stated in writing. This provision does not limit any warranty or consumer right that cannot legally be excluded.

9. Website Use

You may use the website only for lawful, personal, and legitimate commercial purchasing purposes. You may not:

• Interfere with the website's security or operation
• Attempt unauthorized access to accounts, systems, or data
• Use automated tools to scrape, copy, overload, or disrupt the website without written permission
• Submit false, misleading, fraudulent, unlawful, or harmful content
• Use website content or trademarks in a way that suggests endorsement or affiliation without permission

We may restrict access or take other reasonable action to protect the website, our customers, and our business.

10. Intellectual Property

The website and its original text, graphics, layout, logos, photographs, and other content are owned by or licensed to DGAA and are protected by applicable intellectual-property laws.

You may view and use the website for personal shopping and other lawful purposes. You may not reproduce, distribute, sell, license, modify, or commercially exploit protected website content without prior written permission, except as permitted by law.

Manufacturer names, vehicle names, logos, and trademarks belong to their respective owners. Their appearance identifies compatibility or products and does not imply sponsorship or endorsement unless expressly stated.

11. Reviews and Submitted Content

If you submit a review, photograph, question, comment, or other content, you confirm that you have the right to submit it and that it is accurate, lawful, and does not violate another person's rights.

You grant DGAA a nonexclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content in connection with operating and promoting our business. You retain ownership of your content.

We may moderate or remove submitted content that violates these Terms, but we are not obligated to publish or monitor every submission.

12. Third-Party Services and Links

The website may use or link to third-party services, including payment processors, financing providers, carriers, analytics providers, and social platforms. Their services are governed by their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided as is and as available. We do not guarantee that the website will always be uninterrupted, secure, error-free, or complete.

Nothing in these Terms excludes an express written product warranty or a legal right that cannot be waived or limited.

14. Limitation of Liability

To the fullest extent permitted by law, DGAA and its owners, employees, agents, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, or loss of use, arising from the website, an order, a product, or these Terms.

To the fullest extent permitted by law, DGAA's total liability for a claim relating to a product or order will not exceed the amount you paid DGAA for the product giving rise to the claim.

These limitations do not apply to liability that cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold DGAA harmless from third-party claims, losses, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, misuse or unauthorized modification of a product, or infringement of another person's rights.

16. Privacy and Cookies

Our Privacy Policy explains how we collect, use, and disclose personal information. The website also uses cookies and similar technologies for essential functions, analytics, personalization, and other purposes described in that policy or presented through our consent tools.

17. Changes to the Website and These Terms

We may update the website, our services, and these Terms. Updated Terms become effective when posted unless a different effective date is stated. Changes do not retroactively alter a completed purchase where prohibited by law.

Your continued use of the website after updated Terms take effect means you accept the revised Terms.

18. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Any legal proceeding arising from these Terms or a purchase must be brought in a court with proper jurisdiction in New York, unless applicable law gives you the right to bring the proceeding elsewhere.

19. General Terms

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without our written consent. We may assign ours as part of a merger, sale, reorganization, or transfer of the applicable business.

These Terms and the policies incorporated into them constitute the entire agreement between you and DGAA regarding the website and purchases, except for any separate written agreement that expressly applies.

20. Contact Us

Questions about these Terms may be sent to help@genesispartsandaccessories.com.